Solutions

Hotel and Commercial

With CloudCharge, you’re not just adopting a solution; you’re investing in a future where EV charging becomes a standard in luxury hospitality.

Are you at the helm of a hotel or commercial property?

We understand the challenges you face:

  • Striving to offer top-tier amenities to discerning guests?
  • Grasping the nuances of pricing or subsidizing guest services, including EV charging?
  • Juggling billing, payment collection, and reimbursement for corporate guests?
  • Ensuring that every guest has a seamless and reliable charging experience?
  • Desiring actionable insights into charger usage to optimize guest satisfaction and operational efficiency?

Here’s 5 ways CloudCharge addresses these challenges

Access Management

Seamlessly grant or revoke charging access in line with guest reservations and needs.

Access Management

Seamlessly grant or revoke charging access in line with guest reservations and needs.

Example

As a guest checks in, their charging access is automatically activated, ensuring a seamless experience.

Why it’s Nescessary

Streamlines operations and enhances guest satisfaction.

Tailored Pricing

Align your charging service pricing with your hotel’s brand ethos and guest expectations.

Flexible Pricing

Decide how you want to price the charging service, whether it’s free, subsidized, or full price.

Example

Offer complimentary charging for VIP guests or set a competitive rate for regular guests.

Why it’s Nescessary

Aligns with brand positioning and guest expectations.

Effortless Payment & Reimbursement

Automate billing and reimbursement for corporate guests, ensuring a frictionless experience.

Effortless Payment & Reimbursement

Automate billing and reimbursement for corporate guests, ensuring a frictionless experience.

Example

After a guest completes a charging session, the cost can be automatically added to their room bill or flagged for business reimbursement.

Why it’s Nescessary

Enhances operational efficiency and guest satisfaction.

Charger Vigilance

Maintain a vigilant eye on your chargers with our state-of-the-art Charger Management System (CSMS).

Charger Vigilance

Maintain a vigilant eye on your chargers with our state-of-the-art Charger Management System (CSMS).

Example

Receive proactive alerts if a charger requires maintenance, ensuring no guest is inconvenienced.

Why it’s Nescessary

Guarantees reliability and guest satisfaction.

Data-Driven Strategy

Leverage insights to anticipate peak usage times, optimize charger availability, and enhance guest satisfaction.

Data-Driven Strategy

Leverage insights to anticipate peak usage times, optimize charger availability, and enhance guest satisfaction.

Example

Use data to anticipate peak charging times and ensure chargers are always available when guests need them.

Why it’s Nescessary

Enables proactive management and enhances guest satisfaction.

What it means for you

Direct impacts:

  1. Guest-Centric Experience: Offer a premium amenity that discerning guests now expect.
  2. Financial Mastery: Tailor your charging service pricing strategy.
  3. Operational Brilliance: Streamline billing and payment processes.
  4. Always-On Reliability: Ensure a seamless charging experience for every guest.
  5. Strategic Insights: Leverage data to refine your offerings and anticipate guest needs.

Indirect impacts:

  1. Enhanced Brand Image: Position your property as forward-thinking and eco-conscious.
  2. Guest Loyalty: A seamless charging experience can be a key differentiator, encouraging repeat stays.
  3. Future-Proofing: Stay ahead of the curve in the evolving hospitality landscape.
  4. Sustainability Leadership: Demonstrate your commitment to green initiatives.
  5. Operational Transparency: Clear data on usage ensures efficient operations and informed decision-making.

Product demo

Screenshots from the CloudCharge app, showing available chargers and charing statistics